1. Introduction

1.1. This Acceptable Use Policy ("AUP" or the "Policy") from World-Link Communications Inc. (including its parent and affiliated companies) (collectively "World-Link") is designed to help protect World-Link, its customers/end-users ("Customer(s)") and the general Internet community from abusive or illegal activities. It applies to all Customers who subscribe to or use any of World-Link's Internet Services.

1.2. By using any of the Services offered by World-Link, the Customer is bound by, and must comply with this Policy in its entirety in addition to any other World-Link terms of service the Customer has already agreed.

1.3. World-Link reserves the right to revise this Policy at any time and advises all Customers to visit our websites regularly to ensure their activities conform to the most recent version.

1.4. Each Customer who uses or purchases the Services is responsible for their own activities and by accepting or using such service from World-Link, agrees to ensure that use of the Services abides by this Policy. No Customer shall permit or assist others to use the Services in a manner or for a purpose that is contrary to this Policy. Customers will be responsible for all violations of this Policy traced to their account.

1.5. Customers may only make use of the service while logged in. The sole exceptions to this policy are E-Mail filters, which process and sort mail as it arrives.

1.6. Certain Internet services may contain language, pictures or other content which some individuals may find offensive, inflammatory, or of an adult nature. World-Link does not endorse such materials and disclaims any and all liability for such content. Access to such materials is at Customer's own risk.
1.7. Use of any information obtained through the Services is done so at Customers' own risk. World-Link denies any responsibility for the content, accuracy or quality of information obtained through its Services.

1.8. Use of other organizations' networks or computing resources is subject to their respective permission and usage policies. Complaints regarding violations of this Policy or any other unlawful use should be directed to .

2. Violations of World-Link 's Acceptable Use Policy

2.1. World-Link Internet Services are provided solely for residential use; without limitation, Customers may not use the Service or any equipment provided in connection with the Service for operation of an Internet Service Provider's business or for any other purposes.

2.2. System violation and/or abuse is defined as any use of World-Link resources, which disrupts the normal use of the system or Internet services for others. Examples of violations and abuse include, but are not limited to the following:

2.2.1. invade another person's privacy; unlawfully use, possess, post, transmit or disseminate obscene, profane or pornographic material; post, transmit, distribute or disseminate content that is unlawful, threatening, abusive, libelous, harassing, slanderous, defamatory or otherwise offensive or objectionable; unlawfully promote or incite hatred; or post, store, transmit or disseminate objectionable information, including, without limitation, any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any municipal, provincial, federal or international law, order or regulation;

2.2.2. access any computer, software, data, or any confidential, copyright protected or patent protected material of any other person, without the knowledge and consent of such person, or use any tools designed to facilitate such access, such as "packet sniffers";

2.2.3. upload, download, post, publish, deface, modify, transmit, reproduce, or distribute in any way, information, software or other material obtained through World-Link that is protected by copyright, or other proprietary right, or related derivative works, without obtaining permission of the copyright owner or right holder;

2.2.4. falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels or the origin or source of software or other material contained in a file or other data.

2.2.5. post, publish, modify, transmit, reproduce, or distribute in any way, information, software or other materials or tools designed for compromising the security of the Services, World-Link's network or telecommunication services such as guessing programs, cracking tools or network probing tools;

2.2.6. restrict, inhibit or otherwise interfere with the ability of any other person to use or enjoy any of the Services or the Internet or create an unusually large burden on World-Link’s network and/or servers, including, without limitation: posting or transmitting any information or software that contains a virus, lock, key, bomb, worm, trojan horse or other harmful or debilitating feature, , or otherwise generating levels of traffic sufficient to impede others' ability to send or retrieve information;

2.2.7. disrupt World-Link's backbone network nodes or network service, or otherwise restrict, inhibit, disrupt, or impede World-Link's ability to monitor or deliver the Services;

2.2.8. interfere with computer networking or telecommunications systems and/or service to or from any Internet user, host, server or network, including but not limited to compromising the security of or tampering with system resources or accounts, denial of service attacks, overloading a service, improper seizure and abuse of operator privileges ("hacking") or attempting to "crash" a host, disrupting sessions of other Internet users or consuming excessive amounts of CPU time, memory or disk space;

2.2.9. using an Internet host's resources in a manner which is not authorized by its administrators. This includes mail relaying, transmitting chain letters, make-money-fast or pyramid style schemes of any sort.

2.2.10. resell any of the Services or use the Services other than for Customer's own personal purposes. Without limiting the foregoing, Customers agree that they will not use the Services to provide Internet access or any other feature of the Services to any third party;

2.2.11. operate a server in connection with the Services including but not limited to mail, news, file, gopher, telnet, chat, web, or host configuration servers, multimedia streamers, or multi-user interactive forums.

2.3. World-Link will respond appropriately to allegations of violations of this Policy if World-Link becomes aware of inappropriate use of the Services. Although World-Link has no obligation to monitor the Services and/or network, World-Link and its various affiliates reserve the right to monitor bandwidth, usage and content from time to time to operate the Services; to identify violations of this Policy; and/or to protect the network and Customers.

2.4. World-Link will exercise its best efforts to first notify Customers of any contravention of this Policy. However, if the Service is used in a way which World-Link or its affiliates, in their absolute sole discretion believe in good faith, violate this Policy, World-Link or its agent may, in their absolute sole discretion, take any actions they deem appropriate. Such action may include, but is not limited to temporary or permanent removal of content, cancellation of newsgroup posts, filtering of Internet transmissions and the immediate suspension or termination of all or any portion of the Services. Neither World-Link nor its affiliates will have any liability for any such mitigating actions and remedies. In addition, World-Link may take any other action, legal or otherwise as it deems appropriate.

2.5. World-Link reserves the right to investigate suspected violations of this Policy, including gathering of information from the user or users involved and the complaining party, if any, and examination of material on World-Link's server and network. During an investigation, World-Link may suspend, block or terminate the account(s) involved or the Customer's access to the Services and/or remove material which violates this Policy. Violations of this Policy may also subject the account holder(s) to criminal or civil liability. Customers hereby irrevocably authorize World-Link to cooperate with (1) law enforcement authorities in the investigation of suspected criminal violations, and (2) system administrators at other Internet service providers or other networks or computing facilities in order to enforce this Policy; and, (3) any other tribunals, quasi-government or non-government organizations and corporations. Such cooperation may include World-Link providing the username, IP address, or other identifying information about a subscriber.

2.6. Upon termination of any account, World-Link has the absolute authority to delete any files, programs, data and email messages associated with such account.

2.7. The failure of World-Link or its affiliates to enforce this Policy, for whatever reason, shall not be construed as a waiver of any right to do so at any time. Customers agree that if any portion of this Policy is held invalid or unenforceable, that portion will be construed to be consistent with applicable law as nearly as possible and the remaining portions will remain in full force and effect. This Policy shall be exclusively governed by, and construed in accordance with the laws of the Province of Ontario, Canada.

3. Network / Security

3.1. Customers are prohibited from using the Service for activities that include, but are not limited to:

3.1.1. share of Account UserID and password for any purpose, including for the purpose of concurrent login sessions from the same account.

3.1.2. cause an Internet host to become unable to effectively service requests from other hosts.

3.1.3. run and/or hosting server applications including but not limited to HTTP, FTP, POP, SMTP, Proxy/SOCKS, and NNTP.

3.1.4. analyze or penetrate an Internet host's security mechanisms.

3.1.5. forge any part of the TCO/IP packet headers in any way.

3.1.6. commit any act which may compromise the security of Customers' Internet host in any way.

3.2. Customers are solely responsible for the security of their system and account. World-Link will offer complete disclosure and full co-operation with law enforcement agencies in connection with any investigation arising from a breach of this Policy. And the Customers hereby acknowledge and irrevocably authorize World-Link for such full disclosure.

3.3. In the event that multiple complaints are received by World-Link in regards to any breaches of this Policy on a particular Customer's account, at the discretion of World-Link, a processing fee per complaint received, in addition to administration fee, may be applied to such Customer's account.

4. Newsgroups / Discussion Forums Use

4.1. World-Link does not control newsgroups or any discussion forums' content nor is World-Link responsible for postings by Customers. Customers are responsible for determining the policies of a given newsgroup or discussion forum prior to posting.

4.2. World-Link reserves the right in its absolute discretion to discontinue access to any newsgroup or discussion forum at any time without notice or cause. for any reason whatsoever without notice.

4.3. Newsgroup and forum postings must comply with each newsgroup's or discussion forum's respective charter or FAQ.

4.4. Customers may not attempt to "flood"/spam or disrupt newsgroups or discussion forums. Disruption is defined as posting a large number of messages to a newsgroup or discussion, which contain no substantive content, to the extent that normal discussion in the group is significantly hindered as may be reasonably determined by World-Link. Examples of disruptive activities include, but are not limited to, posting multiple messages with no text in the body, or posting many follow-ups to messages with no new text.

4.5. Customers may not post advertisements, commercial or unsolicited messages of any kind, unless expressly permitted by the charter or FAQ of the applicable newsgroup or discussion forum.

5. Electronic Mail (E-Mail)

5.1. Customers may not send commercial E-Mail through their accounts with World-Link, and must cease and desist forthwith once a recipient has requested that Customer discontinue such communication.

5.2. Customers may not send (or send on their behalf via a third party) bulk unsolicited E-Mail to any account with World-Link that (1) has not specifically requested such information, or (2) that leads to complaints from the recipients of such unsolicited E-Mail. World-Link's Services shall not be used to send bulk unsolicited advertising messages to other network users.

5.3. The forwarding or propagation of chain letters of any type (including charity requests or petitions for signatures) is prohibited whether or not the recipient wishes to receive such mailings.

5.4. "Mailbombing" (i.e. intentionally flooding a user, server, account or site with large or numerous E-Mail messages) is strictly prohibited.

5.5. Customers may not forge header information.

5.6. World-Link prohibits the use of Customer's accounts, or network connections, to collect replies of messages sent from any another provider that violates the rules of this Policy or those of the originating provider.

5.7. World-Link will investigate complaints regarding e-mail and may take action as set out in the Policy, if, in its sole discretion, an e-mail message is found to be in violation of this Policy or applicable laws.

5.8. Customers agree that in an effort to protect customers against spam e-mail, World-Link limits email sent in a single email to a maximum of 25 recipients.

5.9. Customers agree to send advertising material only to addresses that have specifically requested such material. Customers are prohibited from sending unsolicited advertising mailings, whether commercial or informational in nature. World-Link will not forward mail of accounts terminated for bulk mailing or unsolicited advertising.

5.10. Customers agree not alter the headers of email messages to conceal their email address or to prevent account holders or other email users from responding to messages.

5.11. Customers agree not send e-mail to any user who does not wish to receive it, either to an account holder in World-Link's Network or otherwise. Customers agree to refrain from sending further e-mail to a user after receiving a request to stop.

5.12. Customers agree not to send chain letters. Chain letters are unsolicited by definition and may not be propagated by using World-Link Services.

5.13. Customers agree not send, propagate, or reply to mail bombs. Mail bombing is defined as either emailing copies of a single message to many account holders, or sending large or multiple files or messages to a single user with malicious intent.

5.14. Violations of any of the World-Link policies outlined in this document may result in massive numbers of e-mail responses. If a World-Link account holder receives a large volume of email which results in affecting World-Link's resources, World-Link may shut down the account holder's mailbox.

5.15. Customers agree to pay a nominal fee set from time to time by World-Link known as clean-up fee (presently set at $1.00) for each individual bulk unsolicited commercial email sent via account holder's account. If this charge goes unpaid, it will be put into collections within 30 days. World-Link reserves the right to take legal action at any time in order to claim the payment from the account holder.

5.16. World-Link reserves the right to publish an account holder's account information to the maximum extent allowed by law, to a publicly accessible list/location if the account violates this Policy, which will allow other Internet Service Providers to identify all account holders that abuse Internet privileges.

6. Internet Relay Chat (IRC) / Chat

Using an IRC Server or any other chat service, Customers must comply with the rules and regulations set out by the server administrator. While using IRC or any other chat service, Customers are prohibited from conducting activities that include, but are not limited to

6.1. Sending messages that include advertisements or commercial content of any kind in an unsolicited matter.

6.2. Attempting a denial of service attack either automated via a bot or manually conducted.

7. World Wide Web Use

7.1. The Customer is solely responsible for the content of Web pages owned by their account(s).

7.2. World-Link reserves the right to remove or refuse to post any information or materials on their Web page that it, in its sole discretion deems offensive, indecent or otherwise inappropriate whether such material or its dissemination is unlawful, or where such information violates the terms of this Policy.

7.3. Customers may not use World Wide Web pages within or outside the World-Link domain to violate any part of this Policy, or to attempt to disrupt the pages or Internet experiences of other users.